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Rusty Testimonials

I called in an order to Rusty at about 1:30 California time on 10/01, which BTW was very pleasurable, I mean just talking to the guy on the phone makes me wish I lived a little closer to that part of the world cause he sure is a likeable fellow on the phone, would be nice to meet him in person! A few minuets later he calls back, because during a lengthy discussion of figuring out what part number of one of the parts I wanted, the quantity got missed. 10/02, 1:30 California time my package arrives! That's AMAZING! I don't know where his left coast distribution point is, but it's GOT to be close! THANKS RUSTY!

Allen Krantz


Rusty is shipping me these parts overnight to NY. He is the man, period.

Matt Cama


A haiku I wrote whilst reassembling my car last night after Rusty came through for me again in a BIG way:

A hot summer night,
My Mercedes on jack stands,
Rusty is the man

Tom Savage


I ordered a new A/C compressor the other day and four days later it was delivered to my front door and no one else would come close to Rusty's price. I spoke to a local supposedly wholesale dealer the other day and he could not come anywhere close to Rusty on anything. My 2 cents too. I sure like the website.

Stephen C. Foster


Rusty has been the lowest on every item I have ordered. Material cost is important, but equally important is getting WHAT I need and getting it quickly. I know if my order gets messed up by one of the warehouses I can make ONE phone call or send an e-mail and it will be made right. Just my 2 cents while I'm busy getting my next order together.

Mickey Johnson


Rusty, just though youd like to see some of your parts installed on my 95 E320 Wagon:

Zimmerman X-Drilled rotors up front, PBR Metal Master Pads at all four corners, new wear sensors all round, and a flush and fill with ATE SuperBlue. BTW, when I took of the original pads, one set of wear sensors had been CUT AWAY!!! The pads had no holes for the sensors and the local shade tree mechanic must have simply cut the wires. Just goes to show that you should do it at the dealership, a specialist, or DIY (with the Bentley manual you provided&). Needless to say, the improvement in performance over the stock setup was noticeable- fade free hard stops each time, repeated stops from 80-20 with no noticeable difference.

And- shipping was fast (and FREE!) and well packed, parts fit perfectly, and your prices were definitely the best I have found.

Thanks again,

A VERY happy customer..

Steven Y. Reeves


Several years ago, I bought a "Bosch rebuilt" alternator. It even came in an official Bosch rebuilt box. Out of curiosity, I disassembled it to look at the quality of the rebuild. It was a simple wash and blast job, they had not even bothered to change the bearings. The case had been blasted and new regulator/brushes installed, thrown in a box and shipped.

Last year I purchased another one (guess why?) from Rusty and being very leery of a so called rebuild, without telling Rusty I disassembled that one too. Who ever did the rebuild on that one did an excellent job. It was as clean as a pin inside and had all new parts installed.

I suspect that it may very well depend upon who is the so called "authorized rebuilder".

I have never had a problem with ANY of the parts or material I purchased from Rusty.

AutoZone, Kragen, Canyon, Mr. Part is an entirely different story.

BTW, Rusty also had the best prices, hands down.

Steve
79 300SD


I agree that Rusty sells the most value. I've never had a delivery problem from him, except for the occasional "they don't have any in the States and the parts are shipping from Germany" issue. But that's a Mercedes issue, not a Rusty issue.

Tom Hargrave

 
 
 
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